Quick Start Guide For AskGuru APP

Manage Your Account

Signing Up and Getting Started

Create an AskGuru account.

Note: you must be at least 13 years old to create an AskGuru account.
You can create an AskGuru account from your mobile device or desktop using your mobile phone number or email address.

Navigate the app.
The login screen lets you create a new account or log in to an existing account. You can also recover your password by tapping Get help with logging in. (Android) or Forgot password? (iPhone).
Learn more about what to do if you’re having trouble logging in.
Bear in mind that when logging in to an existing account, you must use the username and password for the account.

Adjust Your Account Settings

How to log out of AskGuru
  • Tap the menu button in the top right, then tap Settings.
  • Scroll to the bottom of the Page and tap Log out.
See how much time you've spent on AskGuru

You can see the average amount of time you spent on question since the day you installed AskGuru App. Time spent on AskGuru App starts when you open the question page, and ends when you close it or switch to using another app on your device.
To see how much time you’ve spent on AskGuru’s questions:

  • Tap profile icon on bottom right.
  • There will be 2 column showing time spent on videos and questions in profile page.

Create Sub Account

What is Sub Account?

Sub accounts in AskGuru App are secondary accounts created under a main or parent account. They’re commonly used for educational purposes, allowing teachers or parents to monitor progress. Main account can track Sub accounts progress and review the statistics. In summary, sub account enable efficient user management and enhance learning experience.

How to create Sub Account?

To create a sub account in AskGuru App:

  1. Log in to your main account, go to “Sub Account” in the main menu
  2. Create a new sub account by entering required details, save and confirm.
  3. The sub account user will receive login details via email.
  4. The main account holder can monitor the sub account user’s progress.

Click here for tutorial.

Delete Your Account

Temporary Deactive AskGuru Account

If you temporarily deactivate your account, your profile, progress, photos, notes and likes will be hidden until you reactivate it by logging back in. Kindly email to our support account : info@askguru.com.my

Delete AskGuru Account

When you delete your account, your profile, photos, videos, comments, likes and followers will be permanently removed. You can also choose to take a break and temporarily deactivate your account instead by email to our support account : info@askguru.com.my

How can we help?

Kindly email to info@askguru.com.my for help.